WALDO contacts: What to know

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Overall, the company have positive reviews from their customers.

This article discusses the WALDO brand in more detail, including their reputation, what they offer, and how to order from them. It also lists some alternative brands to consider and provides tips on how contact lens wearers can protect their eye health.

Before purchasing from WALDO, a person may wish to consider the pros and cons of this service.

WALDO is based in the United Kingdom but has offered its services to consumers in the United States since 2018.

The company provides a subscription service based on a direct-to-consumer model.

A typical online WALDO review is positive. The company gets good responses for:

• the quality of their products
• enhanced moisture contact lenses
• comfort of lenses
• better protection from UV light

Negative WALDO reviews mention that the:

• contacts did not meet the advertised comfort level
• the technology that the company portray as innovative is not
• the company did not verify the individual’s contact lens prescription

WALDO offers three main products:

• original contact lenses
• blue light glasses
• hydrations drops

Hydra Boost Daily Contact Lenses

WALDO Original Daily Contact Lenses are available in boxes, each of which contains 30 lenses for one eye. Customers can subscribe for regular deliveries or buy in bulk, with free shipping on these orders. They can order lenses for both eyes or just one eye.

WALDO claim that daily lenses are a hygienic choice, allowing for 14–16 hours of continuous use before disposal.

The company currently do not make contacts for people who have astigmatism or need multifocal lenses.

WALDO claim that their contacts are moisturizing, allow oxygen to move through the lens, and block UVA and UVB rays. The edges are tapered to reduce the feeling of having something in the eye.

Additionally, the company offers Hydra Boost Plus Daily Contact Lenses with vitamin B12. WALDO states this may be more suitable for those with dryer eyes.

The company offer a free trial of 10 pairs, although customers will need to pay for shipping.

Blue light glasses

Although the greatest source of blue light is the sun, it also comes from fluorescent lights, LED lights, and back-lit electronic screens, such as TVs, computers, tablets, and smartphones.

Manufacturers design blue light glasses to filter the blue light rays from these artificial sources and protect the eyes. No prescription is necessary to order these glasses.

There is some debate about the effects of blue light from screens on health and whether blue light glasses can benefit vision. However, both the American Academy of Ophthalmology and the Centers for Disease Control and Prevention (CDC) state that blue light can make it harder to fall asleep and stay asleep.

Learn about whether blue light glasses are helpful here.

WALDO offer blue light glasses in different styles. A virtual try-on feature lets a person see how the frames would look on their face. The frames are also adjustable at home with hot water.

Blue light glasses come with a 12-month guarantee for the frames.

Hydration drops

Made from all-natural ingredients, WALDO state that these drops are compatible with their contact lenses.

The company says that it is safe to use these drops every day, but if people do not notice any improvement after using them for more than a week, they should consult an eye doctor. They may be experiencing dry eye.

WALDO claims that the drops do not contain any vasoconstrictors that cause narrowing of the blood vessels.

People can store the hydration drops at room temperature but should take care to keep them out of the reach of children.

The following table describes the cost of WALDO products.

WALDO offers a free or reduced fee trial with some of its products. Additionally, people can subscribe to the contact lenses as well as ordering the products as a one-off purchase.

WALDO offers a subscription service. Due to this, aside from a small trial size option, their contact lenses are only available in boxes of 30 for each eye. The default delivery schedule is quarterly, but purchasers can select monthly or biannual options.

The first step is for purchasers to make a trial order and select a subscription plan at checkout. The subscription will kick in automatically 12 days after placing the order. Once people order a subscription, they are members of Club WALDO, which means that they get:

• free delivery on renewals
• flexible subscriptions
• ready access to company experts

Insurance

WALDO do not accept insurance, but people can use their Club WALDO receipts to obtain benefits from their insurers.

Shipping

WALDO only charges a shipping fee for the delivery of a 10-day sample package or for hydration drop orders over $20. Shipping is free for deliveries of contact lenses.

The company ship throughout the U.S., Puerto Rico, Guam, and the U. S. Virgin Islands. They also have customers in the European Union, the U.K., and Sweden.

All contact lens orders require an up-to-date prescription. WALDO says that it typically takes 24 hours for a physician to verify a purchaser’s prescription for contact lenses. Then, it takes 2–3 days for orders to arrive at people’s homes.

Refunds and returns

WALDO’s refund and return policies vary among products.

People can return boxes of contact lenses for a credit on a WALDO Account if they send them back unopened within 30 days of receiving them. If people receive damaged or defective contact lenses, they need to contact the company’s customer service department.

Customers can also exchange blue light glasses or receive a full refund if they take action within 30 days.

There are many places online where people can purchase contact lenses, such as:

• 1-800 Contacts: Similar to WALDO, 1-800 Contacts are an online contact lens retailer providing a direct-to-consumer service. It offers subscriptions or one-off purchases. As prescriptions are necessary for the sale of contact lenses, the company will help people arrange vision tests. Learn more about 1-800 Contacts here.
• Warby Parker: This company sells Scout daily contact lenses — its own brand — in a subscription service, as well as eyeglasses and sunglasses. The company packages the contact lenses in an innovative flat-pack that is easy to carry and causes less waste. Learn more about Warby Parker here.
• SightSupply: With an at-home vision test for prescription renewal and free shipping in all states except Maine, this company also sells daily contact lenses in a subscription service.

Read an in-depth guide on buying contact lenses online here.

Contacts are a safe and effective form of eyewear, but it is important for people to take certain precautions. In a research survey, as many as 99% of contact lens users admitted to at least one behavior that put their vision health at risk.

The CDC say that contact lens wearers should take the following steps to protect their eyes:

• making sure to wash the hands with soap and water and completely dry them before inserting or removing contact lenses
• avoiding sleeping in contact lenses
• using only fresh contact lens solution to clean the lenses and never using spit or water instead
• keeping the contact lens case clean and getting a new one every 3 months

Here we answer some common questions about WALDO.

Are WALDO contacts FDA-approved?

WALDO states that its contact lenses have FDA approval.

How to cancel your WALDO contacts subscription?

According to WALDO’s terms and conditions, a person can cancel their subscription by calling the company on 1-888-297-1269 between 3 am-5 pm EST, Monday through Friday. The company is closed on weekends and federal holidays.

People cannot cancel through email, social media, or any other method than a phone call. The exception to this are residents of California, who can cancel their subscription through their Club WALDO account.

WALDO offers a direct-to-consumer subscription service for disposable daily contact lenses. Currently, they can only provide contacts for people who are nearsighted or farsighted.

Aside from a trial package, contacts are only available in boxes of 30. The company does not work directly with insurers, although people can use their receipts to work with insurers to get benefits.

WALDO also offers blue light glasses and hydration drops. Online reviews are generally positive for their service and products.